Changelog

Reminders for conversations have arrived. Reminders automatically mark a thread as done, and it will reappear in your inbox if the other person hasn’t replied by the specified time.

Simply right click on your conversation and select “Remind me…” or use the H shortcut when in a thread.

Do more from right-click menus

We've added more functionality to context menus when navigating threads. You can now change statuses, set an assignee, assign tags, and more—directly from the right-click menu.

Save leads segment to a new list

We've made it easier to save your filtered view when searching in a list. You'll now see an option to save your current filtered segment as a new list.

Campaign list and prospect improvements

Lists

We've improved several flows for creating campaigns and simplified the refreshing of campaign lists when updates occur. Prospects will refresh in the background and will be targeted as soon as they are ready.

Prospects

We now display a "ready" column in the stages view. Prospects eligible for messaging, with their DMs open, will be moved to this column before a campaign begins sending messages to them.

Prospects with closed DMs will be quietly filtered out from "pending" and will not appear in this column.

Campaign webhooks have arrived, allowing you to receive events for replies, new targets contacted, and targets followed up on. Read our docs to learn more about how webhooks are structured.

Thread improvements

We have resolved numerous performance and state issues for teams handling very high volumes of conversations.

Pipeline improvements

We’ve heard your feedback—the pipeline now uses the same “quick peek” chat interface for conversations as everywhere else in the app.

Better support for large CSV imports

We've improved performance for uploading large CSV files to lists.

We've rebranded to Inbox to pave the way for the future of our platform, where creators, networkers, and businesses can turn conversations into conversions on any platform.

Sort by oldest messages

Threads can now be sorted by recency in the opposite direction, with any view or filter.

Improved campaign reporting

Campaign analytics are now more precise, and update after a campaign has been completed.

Coming soon — campaign webhooks and reminders

We've been making infrastructure changes in preparation for webhooks and reminders, which will be implemented in the coming few weeks.

We’re excited to finally introduce a unified inbox for managing all of your accounts in one view. Separate inboxes still apply as before—assigned conversations, no reply, unread, and archived threads now supporting multiple accounts.

New unread badge

We’ve added an unread badge as well as a filter indicator to the inbox navbar for improved context.

New inbox filters

In addition to filtering by tags and statuses, you can now filter by thread assignee as well as conversations targeted by one or more campaigns.

We've upgraded our entire inbox and pipeline experience to be even more performant, now easily scaling to hundreds of thousands of conversations. Inbox zero indicators have also been added, along with an improved search.

Custom variables in campaigns

You can now upload a CSV file and select which columns to import as custom variables. They'll be available in your editor with the same {variable} syntax as {first-name}.

Variable fallbacks

Clicking on a variable in the editor now supports adding a fallback, in case the variable is empty for a certain prospect.

New importers

We've added support for importing X/Twitter list members and list followers as additional sources.

We've redesigned part of the campaign overview layout to include more information and provide context about the current state of a running campaign.

Campaigns will now indicate whether or not they are currently sleeping (due to the current time being outside of the campaign’s sending hours), if they're contacting new prospects, just following-up, and more.

The sidebar also shows events such as when the campaign was started, paused, or resumed.

We’ve just made your inbox even tidier.

Threads are now archived by default when a message is sent through a campaign. No more need to look in the 'Unread' tab for replies to your campaigns—they'll only show up in the main inbox, everything else is archived.

We've shipped a bunch of improvements to campaigns, including more actionable insights, a pipeline to track prospects through different stages, and a brand new overview.

Prospects are now categorized as “in sequence,” “replied,” or “unresponsive,” which simplifies the process of tracking each prospect through the different stages of your campaign. You can export all prospects from a particular stage as well.

We’ve redesigned our campaign overview to display more information on the screen and provide aggregate statistics on campaign activity over the last 24 hours.

We've also updated our campaign metrics to show more useful information at a glance.

As always, don’t hesitate to send us your feedback.