Lead pipeline3 leads
Account 1
@brand1

Main brand account

125KNYC
Replied
Account 2
@brand2

Product launches

89KLA
Contacted
Account 3
@brand3

Support account

45KAustin
Converted
By feature

Never leave a DM hanging

Auto-respond in seconds, 24/7. Route conversations to the right person.

<1s
response time
24/7
availability
50%
queries resolved instantly

How do Twitter DM auto-responses work?

Twitter DM auto-responses send instant replies when someone messages you. Set up welcome messages for new conversations, away messages during off-hours, or keyword-triggered responses that acknowledge messages immediately.

Auto-responses features

Everything you need for auto-responses, built into one powerful platform.

Multi-Account

Manage all your accounts from one unified dashboard.

Team Access

Invite team members with role-based permissions.

Automation

Set up campaigns, auto-replies, and sequences.

Analytics

Detailed insights on your DM performance.
"Our welcome message handles 50% of common questions automatically. Customers love the instant response."
Lisa Park
Head of CX · E-commerce Brand

Frequently asked questions

Yes. Create welcome messages, off-hours replies, keyword triggers, and more — each with different conditions.
Only if you write it that way. Most users craft helpful, human-sounding auto-replies that set expectations.
Yes. Auto-replies can include options that route to specific team members or escalate for human follow-up.
Yes. Set up rules like 'if message contains pricing, send pricing info' — smart routing without manual work.

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